Privacy Policy
LAST UPDATED — 11 OCTOBER 2026
Lexicordd reads your screen and hears your voice only when you ask it something. This page explains exactly what is collected, what is sent, who it goes to, and what is kept.
Your screen
Lexicordd uses Android's Accessibility Service to read the text on your screen, take a screenshot of it (Android 11 and newer), and know which app you are in, so it can answer questions about what you are looking at.
When. When you send a question from the bubble, it reads the screen at that moment. While a Hands-free voice conversation you started is on, it takes a screenshot each time you finish speaking. Between questions it only notes which app is open (its name, not what is on screen), and it reads nothing while Lexicordd is off.
It never taps, swipes, types or acts for you.
Screenshots are used for your answer and then discarded — never stored on our servers.
We keep your question, the answer and a short text description of the screen with the conversation, so Lexicordd can refer back to "the previous screen". Conversations are stored encrypted.
We never sell or share your data with advertisers.
Screens Lexicordd skips
Nothing is read or captured from these, in every mode:
Other banking apps are not on this list. Do not ask Lexicordd about a screen you do not want read.
Your voice
The microphone is used only when you ask: when you record a voice message, or during a Hands-free conversation you start and stop yourself. The audio goes to our server and to Google (Gemini) to understand what you said and speak the answer. Recordings are not stored. We keep the words you said (the transcript) and the answer, as part of the conversation.
What we collect
Account. Your email address, and — if you sign in with Google — the name and photo Google gives us.
Conversations. Your questions (typed, or the transcript of what you said), the answers, the chat title and the screen descriptions above. Encrypted at rest.
Attachments. Files you attach are sent with your question and not kept, but the first part of a document's text (about 1,500 characters) and a short description of an image are kept with the conversation, so follow-up questions can refer to them.
Device. A device identifier, app version, push notification token, IP address, and your device's country and time zone — for the date and time in answers, local search results, your plan's daily limit and prices in your currency.
Usage. Tokens, voice minutes, cost and which model answered each request — to apply your plan's limits.
Reports. When you report an answer: the reason, your note and a copy of the question and answer, for review.
Diagnostics. Crash reports (Firebase Crashlytics) and app usage events (Google Analytics for Firebase). We do not use an advertising ID.
Payments. Subscription status and invoices (plan, amount, currency, country, Google Play order number). Payments are made through Google Play; your card details never reach us.
Who we share it with
AI providers. To answer, your question and anything sent with it (screen text, screenshot, attachment, audio) go to the AI provider that writes the answer: Google (Gemini, on Google Cloud Vertex AI), Amazon Web Services (Bedrock), and Anthropic or OpenAI when their models are used. They process it as our providers under their own terms.
Web search. When a question needs the web, only the search query (not your conversation) is sent to a web search service — a search API provider, or our own search server which asks public search engines — and, for some questions, Wikipedia, Stack Exchange or GitHub.
Other services. Hosting (Google Cloud), email delivery, crash reports and analytics (Firebase), payments (Google Play) — each gets only what its job needs.
We do not sell your data and we do not use your conversations to train any model.
How long we keep things
- Screenshots, recordings and attached files: not stored.
- Conversations: on every plan — Free, Pro and Ultra — until you delete them or delete your account. There is no time limit. A Temporary chat is deleted when you close it, and within 24 hours at the latest.
- Usage records: while your account exists.
- Invoices: kept for tax and accounting, also after you delete your account, with no link to your name or email.
- Reports of answers: kept for review, with no link to you after you delete your account.
Your controls
- Switch the bubble to Normal mode — nothing from your screen is read.
- Revoke the accessibility or microphone permission in Android Settings at any time.
- Use a Temporary chat, turn memory off, or export or delete any chat from Settings.
- Report any answer with the flag under it.
- Delete your whole account from Settings → Delete account, or see lexicordd.com/delete-account. A Google Play subscription is cancelled first, so you are not charged again.
Your rights
You can ask for a copy of your data, or for it to be corrected or deleted, at any time: hello@lexicordd.com. We respond within 30 days.
Children
Lexicordd is not intended for anyone under 13, and we do not knowingly collect their data.
Changes
If we change this policy we update the date above, and tell you in the app when the change is significant.
Questions
Write to hello@lexicordd.com and a human will answer.